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Fairdeal is the Nigeria's trusted marketplace for buying and selling. Connect with verified buyers and sellers, trade with confidence, and enjoy a fair deal every time.

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Ekiti State, Nigeria.

info@fairdeal.ng
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Privacy Policy

Last Updated: October 4, 2026

Fairdeal.ng (“Fairdeal”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store, protect, and share information when you visit or use Fairdeal.ng, create an account, post a classified advertisement, contact another user, purchase a promotional service, or otherwise interact with our platform.

By using Fairdeal.ng, you agree to the practices described in this Privacy Policy.

1. About Fairdeal.ng

Fairdeal.ng is an online classified advertising and marketplace platform that allows individuals and businesses to advertise products and services and connect with potential buyers, customers, and other users.

Fairdeal generally does not own, sell, manufacture, or directly supply the products or services advertised by users. Transactions between users are normally arranged directly between the parties.

2. Information We Collect

Depending on how you use Fairdeal.ng, we may collect the following types of information.

2.1 Account Information

When you create an account, we may collect information such as:

  • Full name

  • Email address
  • Phone number

  • Password or authentication information

  • Profile photo

  • Location or general area

  • Account preferences

  • Other information you choose to provide

2.2 Advertisement Information

When you create a classified advertisement, we may collect and display information such as:

  • Advertisement title

  • Description

  • Price

  • Product or service category

  • Photos and videos

  • Condition of the item

  • Location

  • Contact details you choose to display

  • Business information

  • Other information included in your advertisement

Please do not include sensitive personal information in advertisements unless it is necessary and appropriate.

2.3 Communication Information

If you communicate with other users through Fairdeal, we may collect information relating to those communications, including messages, enquiries, reports, and other interactions made through our platform.

We may use this information to provide our services, investigate complaints, prevent fraud, enforce our rules, and improve the platform.

2.4 Payment Information

If you pay Fairdeal for services such as featured listings, subscriptions, advertisements, or other promotional services, payment processing may be handled by third-party payment providers.

We may receive information such as:

  • Payment status

  • Transaction reference

  • Amount paid

  • Payment date

  • Payment method

  • Other information required to confirm the transaction

We generally do not need to store your complete debit or credit card details on our servers when payments are processed by a third-party payment provider.

2.5 Technical Information

When you use our website, we may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referring pages

  • Date and time of visits

  • General usage information

  • Error and diagnostic information

This information helps us maintain security, understand how the website is used, and improve our services.

3. How We Use Your Information

We may use the information we collect to:

  • Create and manage user accounts

  • Publish and manage classified advertisements

  • Allow buyers and sellers to communicate

  • Provide customer support

  • Process payments for Fairdeal services

  • Provide subscriptions and promotional services

  • Verify accounts or information where necessary

  • Detect and prevent fraud, scams, abuse, and other prohibited activities

  • Investigate complaints and disputes

  • Improve the website and user experience

  • Monitor website performance and security

  • Send important service-related notifications

  • Send marketing communications where permitted and where you have provided the appropriate consent

  • Comply with applicable laws and legal requirements

  • Protect the rights, property, and safety of Fairdeal, our users, and others

4. Information Displayed Publicly

Information contained in a classified advertisement may be visible to other users and visitors to Fairdeal.ng.

Depending on what you provide, this may include:

  • Your name or business name

  • Advertisement details

  • Photos

  • Price

  • Location

  • Contact information

  • Other information included in the advertisement

You should carefully consider what personal information you include in a public advertisement.

Fairdeal cannot control how another person may copy, save, screenshot, or otherwise use information that you voluntarily make publicly available.

5. Cookies and Similar Technologies

Fairdeal.ng may use cookies and similar technologies to improve the functionality and performance of the website.

Cookies may be used to:

  • Keep you logged in

  • Remember your preferences

  • Improve website functionality

  • Understand how visitors use the website

  • Measure website traffic

  • Improve our services

  • Support advertising and promotional activities

Some third-party services used on our website may also use cookies or similar technologies.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

6. Advertising

Fairdeal.ng may display advertisements from third-party advertising providers.

These providers may use cookies or similar technologies to provide, measure, or personalise advertisements based on applicable settings and permissions.

Third-party advertising providers may collect information about your visits to websites and your interactions with advertisements in accordance with their own privacy policies.

7. Sharing of Information

We do not sell your personal information simply for the purpose of selling personal data.

However, we may share information where reasonably necessary with:

Service Providers

We may share information with trusted third-party providers that help us operate Fairdeal, including providers of:

  • Hosting

  • Payment processing

  • Email and communication services

  • Analytics

  • Security

  • Advertising

  • Technical support

  • Website infrastructure

These providers may only access information necessary to provide their services, subject to applicable agreements and requirements.

Other Fairdeal Users

Information that you voluntarily include in a public advertisement or provide when communicating with another user may be available to that user.

Legal and Regulatory Authorities

We may disclose information where required by law, court order, legal process, or a legitimate request from a government or regulatory authority.

Fraud and Safety

We may share information when reasonably necessary to investigate fraud, scams, abuse, security incidents, illegal activity, or violations of our Terms and Conditions.

8. User-to-User Transactions

Fairdeal is primarily a classified advertising platform.

When you contact or transact with another user, you may provide personal information directly to that person, such as your:

  • Name

  • Phone number

  • Address or meeting location

  • Payment information

  • Other information required to complete the transaction

You are responsible for exercising caution when sharing personal information with another user.

Fairdeal does not control how another user uses information that you voluntarily provide to them.

9. Payment for Fairdeal Services

Payments made to Fairdeal for services such as subscriptions, featured advertisements, promoted listings, or other paid services may be processed through third-party payment providers.

Those payment providers may collect and process your payment information according to their own privacy policies and terms.

Fairdeal may retain transaction records necessary for accounting, customer support, fraud prevention, refunds, and legal or regulatory purposes.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

You are also responsible for protecting your account credentials and should not share your password with anyone.

If you believe your account has been compromised, contact Fairdeal as soon as possible.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide our services

  • Maintain your account

  • Maintain advertisement and transaction records

  • Resolve complaints and disputes

  • Prevent fraud and abuse

  • Comply with legal and regulatory obligations

  • Enforce our agreements

  • Protect our legal rights

When information is no longer required, we may delete, anonymise, or securely dispose of it in accordance with applicable requirements.

12. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request restriction of certain processing

  • Object to certain uses of your information

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Request information about how your data is processed

Some requests may be subject to legal or operational limitations.

To make a privacy-related request, contact us using the details provided below.

13. Marketing Communications

Where permitted by applicable law, Fairdeal may send you promotional communications about our services, new features, marketplace updates, promotions, or other relevant information.

You may unsubscribe from promotional emails by using the unsubscribe option included in the message or by contacting us.

Even if you opt out of marketing communications, we may still send important service-related messages, such as account notifications, security alerts, transaction confirmations, and changes to our Terms or Privacy Policy.

14. Third-Party Websites and Services

Fairdeal.ng may contain links to third-party websites, services, payment providers, social media platforms, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service you use.

15. Children's Privacy

Fairdeal is not intended for children under the age of 18.

We do not knowingly encourage children under 18 to create accounts or use the platform independently.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can investigate and take appropriate action.

16. User Responsibility

You are responsible for ensuring that the information you provide to Fairdeal is accurate and appropriate.

You should not upload or publish another person's personal information without a lawful reason or appropriate permission.

You should also avoid publishing sensitive information such as passwords, financial account credentials, identity documents, or other information that does not need to be publicly displayed.

17. Fraud, Scams and Security

Fairdeal may monitor activity on the platform to help identify suspicious behaviour, fraudulent advertisements, scams, fake accounts, phishing attempts, and other security threats.

Where necessary, we may suspend accounts, remove advertisements, restrict access, or investigate activity that appears to violate our Terms and Conditions or applicable law.

However, users should remain cautious when communicating or transacting with other users.

18. International Data Processing

Some of our technology, hosting, payment, analytics, communication, or other service providers may process information outside Nigeria.

Where this occurs, we will take reasonable steps to ensure that personal information is handled in accordance with applicable data protection requirements.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When we make significant changes, we may provide notice through the website or other appropriate communication channels.

The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised.

20. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Fairdeal handles personal information, please contact us:

Fairdeal.ng
Email: info@fairdeal.ng
Website: https://fairdeal.ng

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate period.

21. Governing Law

This Privacy Policy shall be interpreted in accordance with applicable laws and regulations of the Federal Republic of Nigeria, including applicable data protection requirements.

Where applicable, Fairdeal will handle personal information in accordance with the rights and obligations established by Nigerian data protection law.


By using Fairdeal.ng, you acknowledge that you have read and understood this Privacy Policy.